Monday, 07 October 2019 13:41

Amala App Suite 19.09.00 - Release Notes

We are happy and pleased to successfully release another major version of our awarding Amala App Suite platform for FinTech, especially in financial inclusion of the unbanked and underbanked community in Tanzania, a platform based on Apache Fineract and Mifos.

Published in Release

Quality service is dealing with clients and customers respectfully and helpfully. An example of quality service is a retail worker helping a customer process a return efficiently and helpfully that create magnificent profit and benefits. From the viewpoint of business administration, quality service is an achievement in customer service. It reflects at each service encounter. Customers form service expectations from past experiences, word of mouth and marketing communications. Service quality, in its contemporary conceptualization, is a comparison of perceived expectations of a service with perceived performance.

It is a dear dedication to help your client get what they expect and even more than what they merely expect to get from your business. The way the feel listened, understood, recognized hence find themselves valued and build a great bond with you and your business. This result to Trust between you and your clients and you don’t just create the business relationship but you generate power to conquer your economic obstacles together.

 

Quality Service to customers is a created behaviour, thus anyone can deliver a quality service, they only need to be committed to delivering it because at times it might be challenging and yet as a service provider you must be persistent in making your customers happy and give them what they expect you to deliver.

Published in Amala Times

It may be hard to acknowledge the investments that small business put in the SACCOs-Microfinance industry in most cases because of being unfamiliar with the industry itself and the challenges at the beginning, but Amala App Suite recognises that and in primacy and that being the case it opens doors and further opportunities to the business of all scales in the SACCOs-Microfinance sector. Our services extend to not only providing our core services but also train our clients on strategies and means of winning the SACCOs-Microfinance sector in Tanzania. This is because we believe our winning and great service depends on how our clients and their clients win in the sector by getting in return the expected result and more.

The system avails you with multiple solutions to your managerial tasks and the efficient control of your funds. You get to examine the trend of your operations and management of funds. If all that is enough the system provides you with the best loan management software that help your business acquire efficiency and accuracy.

Published in Amala Times

Loan Management Service means Lender's proprietary automated loan management program that controls the manner in which funds are transferred between the Designated Account and the Revolving Loan for credit or debit to the Revolving Loan, or any successor service or product that performs similar service. The Loans Management in Business Operations is a means of enabling financial institutions to perform business operations during the life-cycle of a loan, such as creation of the loan, disbursement of funds, allowing customers to skip a payment or payoff a loan fully

With a proper Loan Management system, if your organization provides employee loans, this module enables you to define and manage employee loan policies and their entitlement based on different parameters. ... Amala App Suite is an innovative loans management system that offers the full range of capabilities needed in a mortgage and/or loans operation.

Published in Amala Times
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About us

A technology for financial inclusion that has features for financial institution flexibility to grow and advance in its way of managing customers, financial products, fast and regular reporting capabilities.

Powered by Mifos  

Lets Grow Together





Contact us

SingoAfrica Limited
Mbezi Beach "B"  | Mwai Kibaki Road | 6 Wasafi Str.

P.O BOX 78908 | 14121 Dar es Salaam

This email address is being protected from spambots. You need JavaScript enabled to view it. | +255 71 262 8896 | singo.africa | amala.co.tz

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