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Customer Advisory Board

customer advisory board (CAB) is a select group of our clients that meet with us once per year or as will be communicated and offer their feedbacks, advice and requests for improvements to our products, services, operating policies, etc.

The main purpose CAB serves is to provide us with an inside look into our clients’ minds and opinions about our product or service. Then, the insight is used to form strategy on how to improve our offerings and the overall customer experience.

The insight gained from these meetings helps us understand ourselves from an outside perspective. Armed with that perspective and insight, we can better understand customers’ needs, pain points, and interests. This allows us to form forward-looking strategy in a way that aligns with what our customers need and want. This, in turn, empowers us to more easily maintain satisfied customers who are loyal to amala app suite product and services.

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Price Quote

This is a price for Impala package and Twiga Package, we recommend to choose Impala Package due to the benefits it has. For large MFIs that will need to have it on their own server (On premise), we are happy to give a separate package customized for them.

 

Impala Package

(On-Cloud)

Twiga Package

(On-premise/Own Server)

Implementation (one time) - TZS 2,499,000/-

Implementation (one time) - TZS 9,999,000/-

Annual Subscription

*Base price is TZS 599,900/-

TZS 5,999/- per client, per year* (Up to 500 clients)

TZS 4,999/- per client, per year (Those exceding 500)

TZS 3,999/- per client, per year (Those exceding 1000)

Above 1000 clienst is negotiable

 

Annual Subscription - TZS 4,999,900/-

Benefits:

  •  End-users Training

  •  Support (24/7/365)

  •  Upgrade & regular Update

  • Hosting & Server cost included

Benefits:

  • End-user training

  •  Support (9/5/365)

  • Upgrade on request

** Impelementation costs are for standard system, no customization.

*** Training to be delivered at our head office, Dar es Salaam.
 

Mobile Applications

Product

Services

Price

Amala Popote (For loan officers)  Training ( At our offices) 50,000 TZS per trainee
Annual Subscription

Less than or equal to 3 users: TZS 100,000/-

4 users to 5 users: TZS 100,000/-  per added user

More than 5 users : Negotiation

Amala Yangu (For MFI/SACCOs clients)  Training ( At our offices) TZS 50,000/- per trainee
Annual Subscription

Minimum TZS 200,000/- 

More than 100 clients :- TZS 1,999/- per client

 

Other Services

Service (Proffessial Fee)

 

Price

 On-site support 

 TZS 100,000/-
 Upgrades  TZS 1,000,000/-
**Transport, meals, accommodation are charged at actual cost and can be
arranged by client.
*** Services which are not covered are negotiable.

 

Special Program

Are you an individual lender or a group of 5 to 30 people doing lendnig business? We have a special program for you and the price will be specific per your requirements. Contact us today and get a chance to digitalize your business.

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Old Price Quote

 

Where is hosted

Services

No. of clients/members

Price in TZS

On our Clouds (Impala)

Annual maintenance fee.

(All delivered remotely )

Covers

  •  Hosting
  • Support

  • Upgrades

  • Bug fixes

 
Minimum requirement. 

599,900 TZS

 

Annual maintenance fee.

(All delivered remotely )

Covers

  • Hosting

  • Support

  • Upgrades

  • Bug fixes

i) 101 - 250 

ii) 251 - 500

iii) 501 - 750

iv) 751 - Above

 

i) 5,999 TZS per client

ii) 4,999 TZS per client

iii) 3,999 TZS per client

iv) Negotiable but not less than 2,999 TZS per client

 

Implementation Costs for fixed services

  • Requirement Analysis

  • Configurations

  • Training

  • QA/UAT

  • Go-Live

  • Intensive Support

Any number

2,499,000 TZS

 

Implementation Costs for variable services.

  • Customization

  • Physical visit

  • Special training

  • Data services

Any number

Onsite-support will be charged at TZS 100,000/=

It covers only proffesional service, 

Other costs e.g transport, accomodation, meals etc wiil be charged separately and on actual.

(Onsite-support involve physical visit)

Other services costs will be based on the requirement.

On premise (Twiga)

Annual maintenance fee.

(All delivered remotely )

Covers

  • Support

  • Bug fixes.

Same range of number of on cloud hosted systems

Less by 20% of on cloud hosted systems

 

Licence fee

Any number

750,000 TZS

 

Implementation Costs for fixed services

  • Requirement Analysis

  • Configurations

  • Installation

  • Training

  • QA/UAT

  • Go-Live

  • Intensive Support

Any number

3,499,000 TZS

 

Implementation Costs for variable services.

  • Customization

  • Physical visit

  • Special training

  • Data services

  • Upgrades

Any number

Onsite-support will be charged at TZS 100,000/=

It covers only proffesional service, 

Other costs e.g transport, accomodation, meals etc wiil be charged separately and on actual.

(Onsite-support involve physical visit)

Upgrades 400,000 TZS

Other services costs will be based on the requirement.

 

Mobile Applications

Product Services Price (TZS)
Amala Popote (For loan officers) Training ( At our offices) 50,000 TZS per trainee
  Annual Subscription

Less than or equal to 3 users: 100,000 TZS

4 users to 5 users: 100,000 TZS per added user

More than 5 users : Negotiation

Amala Yangu (For MFI/SACCOs clients) Training ( At our offices) 50,000 TZS per trainee
  Annual Subscription

Minimum 200,000 TZS

More than 100 clients :- 1,999 TZS per client

 

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Amala Loan Officer Features

Amala Loan Officer which goes with the name of Amala Popote is a mobile application, supported by the Amala Core Banking system that is used by loan officers of the financial institution, be SACCos, Microfinance, VICOBA, AMCOS, Community Bank etc. It simplifies loan officers' work by empowering him to continue with his work while he is in the field.

The followings are some of the features available in the application.

 

Global SearchGlobal Search

The Amala Popote provides you with capability to search anything in the application, be the name of the client, group or center. Also loan officer can search for a loan, saving or share account that is in the system.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Client OperationsCreate Client

Client ListClient Management

The Amala Popote gives loan officer access to all clients that he is managing, also it allows him to create a client/member even when he is on the field and be able to perform all the operations that loan officer can do to a client account provided that he has the required privileges

Group ListCreate GroupGroup OperationsGroup Management

The Amala Popote allows loan officer to be able to manage groups in his mobile phone, loan officer can see all the groups that are in the institution, can be able to view their loans and savings, view and upload documents related to the group and other operations related to the particular group.



 
 Center DetailsCenter List 

Center Management

The Amala Popote allows loan officer to manage the centers through his mobile phone, he can create them, add groups on them and add saving accounts to the centers.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

List of Loan AccountsCreate LoanLoan Summary Loan Management

The Amala Popote provides to the loan officer all loans that a client/member of the financial institution have and the details of the loans, the loan summary which include the principal of the loan, interest and if there are penalties. Also loan officer can apply for a loan of a client when he is on the field using his mobile phone.

 

 

Saving Accounts

 Create Saving Saving SummarySaving Management

The Amala Popote provides to the loan officer all savings that a client/member of the financial institution have and the details of the savings, details of the savings which include the balance of the saving account, the total withdrawals and the transactions . Also loan officer can create a saving account of a client when he is on the field using his mobile phone.

 

Make Repayment

 DepositWithdrawalMake Repayments, Deposit and Withdrawals

The Amala Popote allows loan officer or a user who has a privilege of recording transactions of loans or saving to perform them through the app, user can make repayment of the loan, deposit to the saving account or withdrawal.

 

 

Review Repayment

 Review WithdrawalReview Transaction Before Submission

The Amala Popote gives a chance for a loan officer to review the transaction performed in the loan of saving account before they are submitted, a loan officer can double check to be sure that the amount supplied is exactly what client/member has submitted.

 

 

 

 

 

 

 

 

 

 

 

 

 

Collection Sheet

 Save for OfflineCollection Sheet

The Amala Popote have a collection sheet that loan officer can use to review all the collections s/he is expecting at the specific day. Also the application allows him to save the collection sheet result so that s/he can use even when he is offline.

 

 

 

 

 

 

 

 

 

 

 

 

 

  
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About us

A technology for financial inclusion that has features for financial institution flexibility to grow and advance in its way of managing customers, financial products, fast and regular reporting capabilities.

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Lets Grow Together





Contact us

SingoAfrica Limited
Mbezi Beach "B"  | Mwai Kibaki Road | 6 Wasafi Str.

P.O BOX 78908 | 14121 Dar es Salaam

This email address is being protected from spambots. You need JavaScript enabled to view it. | +255 71 262 8896 | singo.africa | amala.co.tz

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