Displaying items by tag: Microfinance Act
Customer satisfaction is defined as a measurement that determines how happy customers are with a company's products, services, and capabilities. Customer satisfaction information, including surveys and ratings, can help a company determine how to best improve or changes its products and services.
The global financial institutions operations have changed lately to accommodate the best global economy, one that is more efficient and manages the risks that may tend to occur due to humanly errors. This is also affected by the invasion of technology and digitalizing monetary activities lately.
Financial activities today are not as they used to be before, amongst many reasons one of the biggest and crucial component is emergency of the so called financial technology or as famously known as Fintech.
Modern technology is all about efficiency and speed; it is about ensuring face-to-face communication, connecting you to your healthcare provider and empowering you by giving you more access and control to the kind of care you get as well as service you receive.
Financial technology is the technology and innovation that aims to compete with traditional financial methods in the delivery of financial services. It is an emerging industry that uses technology to improve activities in finance
The advent of smart analytics allows financial services companies to mine the wealth of consumer data to understand and service customers better. Technology has also helped organizations develop innovative financial services. The development of better payment systems is a key challenge for organizations.