Displaying items by tag: MFI
The financial sector in Tanzania has faced the major transitions that pushed the change in operations. Financial activities today are not as they used to be before, amongst many reasons one of the biggest and crucial component is emergency of the so called financial technology or as famously known as Fintech.
Customer satisfaction is defined as a measurement that determines how happy customers are with a company's products, services, and capabilities. Customer satisfaction information, including surveys and ratings, can help a company determine how to best improve or changes its products and services.
In today's transforming financial landscape, lenders are looking for modern, technologically superior loan management system that automates key processes. The need of the hour is for systems which are scalable, fast, flexible and agile, while being cost efficient.
The year 2020 has been a year of many unexpected events that affected the global economy at its large. The outbreak of the pandemic (Covid-19), brought about the global economic crisis through preventing the social interactions of people physically as the means of preventing the quick spread of the disease.