Displaying items by tag: Financial Institutions
The world is today witnessing the great economic growth due to the increase of population and modification of technology (FinTech). The financial markets experience the numerous increase of innovation that forces the economic trends to change globally. Tanzania is not an island on its own it share these global economic impacts.
Financial inclusion means that individuals and businesses have access to useful and affordable financial products and services that meet their needs, transactions, payments, savings, credit and insurance, delivered in a responsible and sustainable way.
The customer relations theory is the business concept which bring closer the business to its customers. In plain meaning it means the bridge that connects the customer to the service that they receive or entitled to receive from the business or the business vendor in other cases.