Displaying items by tag: Client Management

Digital technology has emerged as an important driver of innovation, competitiveness and growth in microfinance. By leveraging the nearly ubiquitous growth of mobile phones, digitization can reduce cost, increase efficiency and allow financial service providers to reach new clients.

Financial inclusion is defined as the availability and equality of opportunities to access financial services. It refers to a process by which individuals and businesses can access appropriate, affordable, and timely financial products and services. These include banking, loan, equity, and insurance products.

Many companies in the country and globally operate under the customs and invent less in making sure they succeed their customers especially in their operations. They conduct their business the same way the same manner every day something that makes their customers unexcited because they are certainly used to the practice over and over.

The global financial institutions operations have changed lately to accommodate the best global economy, one that is more efficient and manages the risks that may tend to occur due to humanly errors. This is also affected by the invasion of technology and digitalizing monetary activities lately.