Financial inclusion is where individuals and businesses have access to useful and affordable financial products and services that meet their needs that are delivered responsibly and sustainably. Financial inclusion is defined as the availability and equality of opportunities to access financial services. Those that promote financial inclusion argue that financial services can be viewed as having significant positive externalities when more people and firms participate.
When we think of the future, we hope a future of progress. The progress that can take one of two forms. Horizontal or extensive progress means copying things that work from lower to higher. Horizontal progress is easy to imagine because we already know what it looks like. Vertical or intensive progress means doing new things, that is; going from nothing to something (0 to 1).
The financial sector in Tanzania has faced the major transitions that pushed the change in operations. Financial activities today are not as they used to be before, amongst many reasons one of the biggest and crucial component is emergency of the so called financial technology or as famously known as Fintech.
The year 2020 has taught a lot to the financial sector and financial institutions. One of the biggest and the major lesson that the financial institutions has learnt in the year 2020 is the importance of the Digital platforms in execution of their activities. Due to the outbreak of the Covid-19 pandemic many of the activities that involves physical meetings were banned as part of precaution against the spread of the pandemic Covid-19.